Terms of Use

Last updated: 15 June 2026

These Terms of Use (“Terms”) govern your use of the msg Lense application (the “App”), provided by credeo GmbH (“we,” “us”). By downloading or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. License

We grant you a personal, non-exclusive, non-transferable, revocable license to use the App on Apple-branded devices that you own or control, in accordance with the Apple Standard End User License Agreement (EULA), which is incorporated into these Terms by reference. In the event of a conflict between these Terms and the Apple Standard EULA regarding App Store distribution, the Apple Standard EULA governs to the extent of that conflict.

2. What the App does

msg Lense lets you open, view, and manage .msg and .eml email files and their attachments on your device. You are responsible for the files you choose to open and for ensuring you have the right to access them.

3. Subscriptions

Access to certain features of the App requires an active auto-renewing subscription. The plans available, including their length and price, are shown in the App before you purchase.

By subscribing, you agree to the following:

  • Payment is charged to your Apple Account at confirmation of purchase.
  • The subscription renews automatically at the then-current price unless cancelled at least 24 hours before the end of the current period.
  • Your Apple Account is charged for renewal within 24 hours prior to the end of the current period.
  • You can manage or cancel your subscription at any time in Settings → Apple Account → Subscriptions on your device.
  • Prices may vary by region and may change over time; the current price is always shown before you confirm a purchase.
  • Any unused portion of a free trial, where offered, is forfeited when you purchase a subscription.

All purchases are final except as required by applicable law. Refund requests are handled by Apple through the App Store.

4. Acceptable use

You agree not to:

  • reverse engineer, decompile, or attempt to extract the source code of the App, except as permitted by law;
  • use the App for any unlawful purpose or to access content you are not authorized to access;
  • interfere with or disrupt the integrity or performance of the App.

5. Intellectual property

The App, including its design, branding, and software, is owned by us and our licensors and is protected by intellectual property laws. These Terms do not grant you any rights to our trademarks or branding.

6. Disclaimer of warranties

The App is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that every email file format or variation will render perfectly.

7. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, arising out of or relating to your use of the App. Our total liability for any claim relating to the App will not exceed the amount you paid for the App in the 12 months preceding the claim.

8. Changes to the App and Terms

We may update the App and these Terms from time to time. Continued use of the App after changes take effect constitutes acceptance of the revised Terms. The “Last updated” date above indicates the latest revision.

9. Governing law

These Terms are governed by the laws of Germany, without regard to its conflict-of-laws principles, except where local consumer-protection laws provide otherwise.

10. Contact

Questions about these Terms? Contact us at support@credeo.io.